Shipping Policy

Shipping Policy

 

Thank you for visiting and shopping at Glowetics. The following are the terms and conditions that constitute our Shipping Policy.

 

Order Processing Time

 

All orders are processed within [1-3 business days]. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.

 

 

Shipping Rates & Delivery Estimates

 

Shipping charges for your order will be calculated and displayed at checkout.

 

Delivery estimates are as follows:

  • USA: 7-12 business days

  • United Kingdom: 6-10 business days

  • Europe: 7-14 business days

  • Canada & Australia: 10-20 business days

  • Rest of the world: 10-22 business days

Delivery delays can occasionally occur and are out of our control.

 

Shipment Confirmation & Order Tracking

 

You will receive a Shipment Confirmation email once your order has shipped, containing your tracking number(s). The tracking number will be active within 24-48 hours.

 

Customs, Duties, and Taxes

 

Glowetics is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

Glowetics is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

Returns Policy

 

Our [Return & Refund Policy] page provides detailed information about options and procedures for returning your order. Please review it for more information.